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Self-Care Strategies for Utility & Government Agency Customer Service Professionals
First Section
Part 1: Introductions, Defining Self Care, the CSR Mindset, Agenda Overview and What to Expect from Exercises (5:38)
Part 2: Tools CSRs Can Use for Taking Good Care of Yourself (13:37)
Part 3: CSR Exercise 1 (1:13)
Part 4: Self-Care & Mindset Tools for Relating to Customers (6:45)
Part 5: Balance for CSRs in the Workplace (17:56)
Part 6: Exercises (2:06)
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Part 5: Balance for CSRs in the Workplace
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